Frequently Asked Questions
1. How do I adopt a cat?
Browse the cats currently available on our website or social media. Once you’ve found a cat you’re interested in, complete an adoption application form. We’ll then arrange a chat (phone or video) and, if suitable, a home check. If everything goes well, we’ll arrange a meet-and-greet and finalise the adoption.
2. What is the adoption fee?
Adoption fees range from £120 to £380 depending on the cat’s age, medical history and any special needs. The fee helps cover essential costs such as vaccinations, neutering/spaying, microchipping, flea and worm treatment, and a full health check.
3. Do all cats come vaccinated, neutered and microchipped?
Yes. Every cat we rehome is fully vaccinated, neutered/spayed, treated for fleas and worms, and microchipped (as required by law in England).
4. What does a home check involve?
A home check is a friendly visit (or sometimes a video call) to make sure the home is safe and suitable for a cat. We look at things like outdoor access, other pets, young children, and whether the environment is cat-friendly. It’s not a test — it’s about finding the right match for both you and the cat.
5. Can I adopt if I have other pets or children?
Yes, in many cases. We’ll discuss your other pets and household situation during the application process and home check. Some cats are better suited to quieter homes or homes without other animals, while others are fine with dogs or children. We’ll always prioritise the welfare of both the cat and your existing pets.
6. Do you rehome older cats or cats with special needs?
Absolutely. We rehome cats of all ages across Surrey, including seniors and those with manageable medical conditions. Older and special-needs cats often make wonderful companions and we can advise on ongoing care and any expected costs.
7. What if I need to rehome my own cat?
If you can no longer keep your cat, please contact us as soon as possible. We will do our best to help, either by taking the cat into our care (subject to space) or supporting you with rehoming advice. Please never abandon a cat — get in touch and we’ll work with you.
8. Can I foster a cat?
Yes. Foster carers play a vital role, especially for kittens, recovering cats, or those needing a quiet home. We provide food, litter, veterinary care and ongoing support. If you’re interested, complete a foster application and we’ll discuss what’s involved.
9. How can I volunteer or help?
There are many ways to help across Surrey: fostering, transporting cats, helping at adoption events, fundraising, social media support, or practical tasks. Get in touch and let us know what skills or time you can offer.
10. Do you take donations?
Yes — donations of money, food, litter, blankets, toys and other supplies are always gratefully received. You can donate via our website, bank transfer, or by dropping items off (please check what’s currently needed first). Our Amazon wishlist.
11. What should I do if I’ve found a stray or lost cat?
Check for a microchip at a local vet or rescue (most will scan free of charge). Post clear photos and details on local Facebook groups and neighbourhood apps. Contact The Whiskers Network with the location and any details — we may be able to advise or help if the cat is unclaimed and in need. Or contact a Scan Angel
12. Are your cats indoor-only or can they go outside?
It depends on the individual cat and your circumstances. Some cats are recommended as indoor-only for safety or medical reasons; others can enjoy supervised outdoor access once settled. We’ll discuss this fully during the adoption process.
13. How long does the adoption process take?
It varies, but most adoptions are completed within 1–3 weeks once a suitable match is found. We don’t rush the process because we want every cat to go to the right home.
14. What support do you offer after adoption?
We provide ongoing advice by phone or email and are happy to help with settling-in questions, behaviour concerns or general care. You’re not alone once the cat goes home with The Whiskers Network.
15. How can I contact you?
Please use the contact form on our website, email us, or message us on social media. For urgent welfare concerns, contact us as soon as possible or, if out of hours, call the RSPCA or Cats Protection emergency lines.